Service Delivery Timeline

We aim to deliver every order, physical or digital, as quickly and reliably as possible.

Physical Products

Orders are processed within 1 to 3 business days of purchase. Once shipped, delivery typically takes 3 to 7 business days within the continental U.S., depending on the shipping method selected at checkout. A tracking number is emailed to you as soon as your order ships.

Delays caused by carriers, customs (for international orders), or severe weather are outside our control, but we will keep you informed if we become aware of any disruption.

Digital Products

Digital products (downloads, licenses, files) are delivered instantly via email or an account download link immediately after payment is confirmed.

If a digital product involves custom work, such as a custom design, build, or service, delivery timelines will be communicated individually at the time of purchase and confirmed in writing.

Custom Services

For custom or project-based services, an estimated delivery timeline is provided at the time of order confirmation, based on project scope. Timelines may be adjusted if additional information, files, or approvals are required from the customer, and we will communicate any changes promptly.

Questions About Your Order

If you have not received your order within the expected timeframe, please contact us at margie@laportotech.com so we can investigate right away.