Cancellation Policy

We understand that plans change. Here’s how cancellations work at LaPorto Tech.

Order Cancellations (Physical Products)

Orders can be cancelled free of charge if the cancellation request is made before the order has shipped. Once an order has shipped, it can no longer be cancelled; you may instead follow our Refund Eligibility policy to initiate a return.

To cancel an order, email margie@laportotech.com with your order number as soon as possible. We process cancellation requests in the order they are received, so early notice increases the chance of a successful cancellation.

Service & Digital Product Cancellations

If you have purchased a service or subscription-based digital product, you may cancel at any time before work has begun or before the billing cycle renews. Cancellations made after work has started or after digital delivery has occurred are subject to our Non-Refundable Deposits and Refund Eligibility policies.

Recurring subscriptions can be cancelled by emailing margie@laportotech.com at least 3 business days before the next billing date to avoid being charged for the upcoming cycle.

How to Cancel

Send your cancellation request, including your name, order number, and reason (optional), to margie@laportotech.com or call 727-335-1676. You will receive written confirmation once your cancellation has been processed.